Get In Touch

info@rollslucas.com

35 Pond Street, London, England, NW3 2PN

Frequently Asked Question!

How long does delivery usually take?

Domestic orders arrive in 3-5 business days; international orders take 7-15 days (varies by destination).

What payment methods do you accept?

We accept credit cards (Visa/MasterCard), WeChat Pay, and bank transfers.

Can I return/exchange a damaged bottle?

Yes! Contact us within 48 hours of delivery with photos, and we’ll replace or refund it.

How should I store wine?

Keep bottles horizontally in a cool (12-18°C), dark, humid place, away from vibration.

Does the same wine taste different across vintages?

Yes! Climate and winemaking can alter flavors—older vintages often taste more complex.

Does this wine need decanting? If so, for how long?

Full-bodied reds (e.g., Cabernet) benefit from 30-60 mins of decanting—see product page for details.